Last updated October 16, 2023

Due to the particularity of high import and export freight for commercial equipment.

All equipment sold declined to return.

If you have any questions, you can contact us at any time at

Can My Order Be Modified?

Once your payment is completed, please inform us by phone or e-mail if any modification is needed before we dispatch your package. Otherwise, the customer will be responsible for all extra fees caused by the modification.

Damages And Issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If you notice any damage please take photos for your records and contact us within 24 hours.

Statement: Newin reserve all the right for the final explanation of the return policy.